On-site
A dedicated team in your office, embedded in daily operations.
Best for: large, business-critical landscapes
IT services · Riyadh, Saudi Arabia
IBS implements and supports enterprise systems for organizations across Saudi Arabia, starting with SAP.
SAP products we support
S/4HANASAP ECCSuccessFactorsSAP AribaSAP Analytics CloudBW/4HANASAP BTPIntegration SuiteSAP Customer ExperienceFiori
Trusted by leading Saudi organizations
Managed services (AMS)
Support that lowers your cost of ownership
From on-demand tickets to a dedicated team, our Support Hub keeps your systems stable and your monthly cost predictable.
See coverage, models and plansOffshore
Our consultants support you remotely, with a defined SLA and service desk.
Best for: steady-state support at lower cost
Ticket-based
Support on demand: specialists resolve each issue to the agreed SLA.
Best for: variable or occasional demand
Lower total cost
How we reduce what your systems cost to run
- 01
Right-shore delivery
On-site where needed, offshore for the rest.
- 02
Pay for what you use
Flexible plans that scale up or down with demand.
- 03
One contract for all support
Functional, technical and Basis under one contract.
- 04
Prevent, not just fix
Root-cause fixes and automation cut repeat tickets.
- 05
Optimize licenses and landscape
License checks, clean core and planned upgrades.
What we do
One partner across the system lifecycle
Managed services
Application support under SLA: on-site, offshore or ticket-based.
See models and plansImplementation
Greenfield and migration projects, managed end to end.
Consulting
Requirements, solution design and process transformation.
Integration
Interfaces between your systems, banks, suppliers and devices.
Development & digital
Custom apps, workflows, portals and automation.
Data & analytics
Dashboards, planning and reporting your teams can trust.
Why IBS
Built for organizations that cannot afford downtime
One team across every layer
Functional, technical and Basis specialists working as one team, so problems get solved, not passed around.
Expert consultants
Specialists who know your platform and your processes.
Local presence
Based in Riyadh, working in Arabic and English with government and private sectors.
Ready to make your systems simpler and more affordable to run?
Talk to us about your support needs. No obligation.
Request a proposal